Privacy Policy

1. Who We Are

Intervox is an AI communication infrastructure company incorporated in the Netherlands. We provide real-time, privacy-first translation technology for critical environments including healthcare, immigration, public services, and workplaces.

Company name: Intervox
Location: Amsterdam, Netherlands
Contact: privacy@intervox-app.com

2. What Data We Collect

At this stage of development, Intervox collects minimal data. Specifically:

• Contact form submissions: Name, email address, organization, role, and message content only when you voluntarily submit the contact form on this website.
• Website analytics: Anonymized usage data (pages visited, browser type, country) collected via standard web analytics. No personal identifiers are stored.
• Cookie preferences: Your cookie consent choice is stored locally in your browser.

We do not collect payment information, account credentials, or any sensitive personal data through this website.

3. Why We Collect It

The data we collect is used exclusively to:

• Respond to your inquiries submitted via the contact form
• Understand how visitors use our website so we can improve it
• Honor your cookie preferences

We do not use your data for advertising, profiling, or automated decision-making.

4. How We Protect Your Data

• All data is transmitted over encrypted HTTPS connections
• Contact form data is stored securely and not shared with third parties
• We do not sell, rent, or trade your personal information
• Access to submitted data is restricted to authorized Intervox team members only
• We retain contact form data for a maximum of 24 months, after which it is deleted

5. On-Device Processing Statement

This applies to the Intervox mobile application and all on-device components of our Enterprise platform. This means Intervox's translation product is inherently exempt from the category of "data processing" under GDPR as it relates to voice data because no voice data is processed outside the user's physical device.

6. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights regarding any personal data we hold about you:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data ("right to be forgotten")
• Right to restriction: Request that we limit how we use your data
• Right to data portability: Request your data in a machine-readable format
• Right to object: Object to our processing of your data
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at privacy@intervox-app.com. We will respond within 30 days.

7. Cookies

This website uses minimal cookies:

• Essential cookies: Required for the website to function (cannot be disabled)
• Analytics cookies: Anonymized usage tracking (you can decline these via the cookie banner)

We do not use advertising cookies, tracking pixels, or third-party marketing tools. Your cookie preference is stored in your browser's local storage and can be changed by clearing your browser data.

8. Contact for Data Requests

For all privacy-related inquiries, data access requests, or concerns:

Email: privacy@intervox-app.com
Response time: Within 30 days of receipt
Company: Intervox, Amsterdam, Netherlands

If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of the website after changes constitutes acceptance of the updated policy.

Last updated: March 2026